Featured Demo
StreamSure Production Print Validation Solution Demo
Watch a video tour of this new powerful, versatile CCM quality assurance solution for testing document output prior to production.
Featured Case Study
California Air Resources Board Implements OpenEDMS® to Streamline Certification Process
OpenEDMS, Group 1's web-based document management solution, boosts the efficiency of CARB’s emission certification program.
Featured White Paper
Chasing Compliance
Examines the challenges behind compliance and records management, the factors that make it so volatile, and what you can do to create the stability and order that comes with a sustainable compliance solution.
Electronic Document Management Products
Respond to customers with greater speed and greater accuracy - online or off. With Group 1 Software, you can integrate the most advanced document archive and retrieval solutions directly into your call center, partner networks or customer websites.
Learn more about Electronic Document Management and its value as an integrated business solution.
Several CCM Business Editions are also available to serve your online account management needs. Each of these bundled editions utilizes proven Group 1 solutions and value enhancing add-ons. In addition, our Business Process Outsourcing services provide you with a flexible and cost-efficient alternative to managing your customer communications in-house.
Products
- e2™ Vault
- This high-volume data repository provides ubiquitous access to virtually all communications — with the flexibility to search, retrieve and display customer documents instantly.
- e2™ Service
- Retrieves exact customer documents on-the-fly via an interactive, customer-centric search, providing for rapid response to customer inquiries.
- OpenEDMS
- Create, manage, and deliver all forms of content with the OpenEDMS electronic document management system.
- OnRoute™
- Verifies mail delivery and builds intelligence into call centers by linking USPS® mailstream information to the customer data inside the envelope.